Shipping policy
Shipping Policy
Last updated: September 9, 2026
At Wrinkly, we work with supplier and fulfillment partners to process and ship orders to our customers.
Order Processing
Orders are processed after payment has been successfully received.
Because our products are fulfilled through supplier partners, processing times may vary depending on product availability and the fulfillment location.
We will make reasonable efforts to process and ship orders within the timeframe communicated on our website.
Shipping to the United States
We currently offer shipping to customers in the United States.
Our estimated delivery time is approximately:
Up to 14 days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, customs procedures, weather, holidays, or other circumstances outside of our reasonable control.
We will provide tracking information when tracking is available for the shipment.
Shipping Delays
If we become aware that an order cannot be shipped within the timeframe advertised or otherwise communicated to the customer, we will contact the customer regarding the delay and available options.
We will make reasonable efforts to provide updated information regarding the expected shipment date.
Customs, Duties, and Taxes
Orders shipped internationally may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country or applicable authorities.
Customers may be responsible for any customs duties, import taxes, brokerage fees, or similar charges that may apply to their order, unless otherwise stated at checkout.
These charges are separate from the product price and shipping charges paid to Wrinkly.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned because an incorrect or incomplete shipping address was provided, please contact us at:
We will review the situation and determine what options may be available.
Additional shipping charges may apply if the order needs to be reshipped.
Lost or Damaged Packages
If your package appears to have been lost or arrives damaged, please contact us as soon as possible at:
Please provide your order number and, when applicable, photographs of the damaged package and product.
We will review the situation with our fulfillment and shipping partners and work with you toward an appropriate resolution.
Contact
If you have questions about shipping or your order, please contact:
Wrinkly
Email: danicla527@gmail.com